How can we help?

Use the "Forgot Password" link on the login page. Enter the email address you used when you purchased and a reset link will arrive within a few minutes. Check your spam folder if it doesn't show up.

Still locked out? Use the form above and include your full name and the email you think you purchased with. We'll track down your account and get you in.

Log in at nibodhi.com using the exact email address you purchased with. Your course will appear in your library automatically. If it's not there, it's usually because there are two accounts under two different email addresses.

If you've checked that and still can't find it, send us your name and purchase email using the form above. We'll locate the order and sort it out.

Use the form above and select "Billing or payment" as the issue type. Include your full name and the email address you used to purchase. We'll pull up your order right away and get back to you.

For refund requests, include your order date and a brief note about why you're requesting a refund. We review every request personally and respond within one business day.

Refresh the page first. If that doesn't help, try a different browser. Chrome works best for video playback. Clearing your browser cache resolves most persistent loading problems.

If the video still won't play after trying those steps, send us the lesson name, your browser, and your device using the form above. Then we'll look into it directly.

Click the download link directly rather than right-clicking and saving. If the file won't open, make sure you have a PDF reader installed. Adobe Reader is free if you don't have one.

If the download won't start at all, try a different browser or device. If the issue continues, contact us with the name of the file, and we'll send it to you directly.

Yes. The course works on any device with a modern browser. No app is required. Log in through your browser on your phone or tablet the same way you would on a computer.

For worksheets and written content, a laptop tends to be easier to work with, but video lessons play well on mobile devices. Your progress saves automatically across all your devices.